Personal Information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When using our online contact form, we collect any details you have provided which may include name, email, phone number and any other personal identification that may be included in the message body.
MailChimp is an email marketing service we use to email news, updates and events to our subscribers.
When you subscribe to our Mailchimp account you are consenting to providing your contact information which will be stored in our MailChimp account. This will consent us to send out marketing emails.
You will only receive marketing communication if you’ve opted in to receive them. You can opt out of receiving these at any time by clicking the unsubscribe link in any marketing email, or by contacting us at firstname.lastname@example.org
You can view MailChimp’s policies at: https://mailchimp.com/legal/privacy/
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
- Internal record keeping.
- We may use the information to improve our products and services.
- Where we are required by law to keep accurate and up to date records of our business accounts and transactions. When you work with us, you may be added to our accounting system.
- As required by any other applicable laws or legal requirements in connection with records retention or for internal administrative purposes.
Sharing your personal information
We do not share your personal information with any third party unless it is to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, google maps, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
We are not responsible for the privacy of any information you reveal or post on any of the social media channels we use to promote Art & Craft Collective including, but not limited to Facebook, Twitter or Instagram. Neither are we responsible for the privacy policies of websites owned or operated by third parties or stockists of our products.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Art & Craft Collective Ltd, 93 Causewayside, Edinburgh EH9 1QG, United Kingdom